By Andy Beck
•
27 Nov, 2020
Huff Hills was already closed for the season when the COVID-19 pandemic hit the ski industry hard last spring. Across the world, ski areas began to close suddenly, sometimes with just a few days' notice. Springtime is generally the fun time of the season. The sun comes out, and snowmaking and other early-season work are long completed. Everyone can sense that the season is drawing to a close, and we are almost "done" for another year. The snow is fun, the temps are warm, and the longer days invite a desire to relax and have fun! Instead of sunshine and PBR fueled shenanigans last spring, the white carpet was pulled out from under all of our feet. No spring trips west, no backcountry tours, it all just stopped. We all missed the feeling of skiing and riding. Fast forward to now, and we have watched the colors of the leaves change and start to fall. The mornings are crisper, and we have scraped frost off of windshields in the dark before driving to work or school at sunrise. We have shoveled the first few flakes of snow and dug out mittens and beanies in anticipation of more to come. We have watched ski and snowboard movies and tuned up our equipment as we watch the first few ski areas in North America open for the 2020-2021 season. These things are all constants and mark a changing of the season for us. One other constant is that Huff Hills Ski Area will be back for the 2020-21 season. A few things will be different, but most things will remain the same. The feeling of a cold lift chair as we watch each other ski and ride, the feeling of snow on the first run of the morning, or the excitement of riding on a snowy day are things that aren't going to change. Huff Hills Ski Area has made some changes to increase the safety margin for guests and employees and ensure we can operate uninterrupted for the winter season. We wanted to take a minute to update everyone on these changes as we get closer to the start of our skiing and riding season. Another great resource we have used to prepare for this winter is the National Ski Area's Association's Ski Well Be Well site. Check it out at https://nsaa.org/skiwellbewell for the latest info. Face Coverings Huff Hills will require face coverings inside our building and areas where social distancing cannot be maintained. This means when you are purchasing tickets, using the restroom, grabbing something to eat or snagging a beer, or getting set up in our rental shop, we ask that you use a face covering of some kind. Food Service The food service area will feature more grab and go, or ready to eat items this winter. Also, condiments and utensils will be prepackaged to try to eliminate touchpoints. We have installed shields at the cash register, along with a new point of sale system featuring touchless payment options such as Apple and Google Pay. The same Huff burgers will still be available; however, not to worry. Ticket Counter Our ticket sale area will also feature some new shielding and the benefits of the touchless payment system. Also, you will be able to purchase tickets online, speeding up the process of purchasing your tickets. Just buy your tickets online, and present a copy of the email on your device and you can grab your lift pass and go. Rental The rental shop will feature some shielding to keep both guests and rental techs safe. We will also be upping our sanitizing game for the rental equipment to ensure that it's clean and ready for you when you come in. We will be monitoring the rental area, and if we need to, we will implement a reservation system similar to tee times to space customers out and eliminate long lines. Chalet Area Area-wide will be cleaning and sanitizing more frequently to help ensure a cleaner environment. Along with this effort, we ask that guests try to limit how much gear they bring into our main building. Leaving ski and boot bags, etc., in the car as much as possible will help everyone have more space. In addition, we will not be allowing you to leave equipment on a table for the day and will instead have you utilize a locker or cubby space to let us have easier access to clean tables during the day. Huff Hills will also sanitize storage areas throughout the week to make sure they are clean and ready. Hand sanitizer stations will be near each exit and at the entry to foodservice. We ask people to take advantage of these to help keep us clean. Lift Operations We will be providing a little more space between lift lanes as you wait for the next chair and will not be pairing up singles to ride with folks they didn't come with. We ask that you ride with who you came with, and stay together in a group. Lift operators may not be as close to you while you board, but rest assured they will be ready to help when necessary and swoop in to help any little skiers and riders that might need an extra hand. Feel free to ask for assistance anytime you don't feel comfortable, just like before. Lessons/Race Program Instructors and coaches will use face coverings anytime they are close to a student to keep everyone safer. We will also try to schedule group lessons to keep groups together that came together. These changes will seem like second nature pretty quickly, but we ask everyone for some grace and understanding as we move through the beginning of this winter season. Let's all remember why we are out at Huff Hills - to enjoy what isn't different, and enjoy our shared love of riding on snow. See you on the hill, and let's take a run together.... Thanks, Andrew Beck Mountain Operations Manager and all the staff at Huff Hills Ski Area